The broken health care system can be transformed by patient-centered design, as explained in The Patient Centered Value System: Transforming Healthcare through Co-Design. goShadow is THE tool to capture processes and measure patient experience and engagement. Shadowing is the first step of the Patient Centered Value System (PCVS). With goShadow, you can easily collect data and report on impressions, shadow to capture qualitative and quantitative data points and gain a full 360-degree view of the patient experience. Use one-touch reporting to enable quick change and targeted improvements, while measuring and tracking outcomes. Use goShadow as part of an agile framework to quickly and iteratively measure change, and drive real results. Although goShadow has been used primarily in healthcare delivery redesign, it can also be used to determine any end users experiences in product design and/or process design. goShadow has been used, for instance, to redesign a food delivery systems in underserved neighborhoods. Up to 100 free 30-minute consultations [LIMITED NUMBERS]
Tony DiGioia: Free consultation on patient-centered design and the goShadow (Value $350)
You must register with your Amazon Order number to select gifts.